Delivery
Article 7 - Delivery
Articles ordered via this web shop will be delivered in the countries listed hereunder.
For the delivery of your order we can offer you several options as mentioned below. The hedges are packed in boxes, which are easier to transport and for which there are more possibilities than for the rolls of artificial grass. For the sake of clarity we have separated the delivery options for hedges and grass.
Delivery occurs by truck or courier services.
Unless otherwise agreed or explicitly determined otherwise, the goods shall be delivered to the Customer’s residence within 30 days of receipt of the order.
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ARTIFICIAL GRASS
We can arrange the transport of the artificial grass for you. The grass is more difficult to transport due to its form. Rolls with a length of 4.00 meters can only be transported adequately by specialised transport companies. The costs related thereto are however higher than the classic transport of boxes or packages.
The transit times are also higher due to the fact that most of the orders are LTL (less than truckload) with several transhipment points along the route. Therefor transit times as estimates and deviations are possible. The estimated transit times are listed in the table below. Please note these are indicative and as stated deviations can occur. We have made an agreement with our carriers that they contact you to make an appointment for the delivery, so you know when you can expect them at your door.
DESTINATION
Estimated transittime, as from day of loading in Ekeren
Belgium
3 to 5 working days
Netherlands
5 to 7 working days
Germany
5 to 8 working days
Luxembourg
4 to 7 working days
France
6 to 8 working days
Austria
8 to 10 working days
Switzerland
8 to 12 working days
UK
10 to 15 working days
South Europe
12 to 17 working days
Smaller rolls (up to 2.5 m length – ca 8 to 10 m2 max.), can be shipped with a courier service, with lower transit times. You will be able to follow this by means of the ‘track and trace’ service of the courier service.
Transport costs are calculated according to quantity, weight and dimensions.
You can of course also pick up the articles yourself at our premises or indicated location. Make sure you have adequate transport means and do not forget the rolls have a length of 4 meters. For more information please check